Help Center

Getting started

SEBAS adjusts your product prices based on real sales performance. Here's how to get started:

1. Install SEBAS from the Shopify App Store.
2. Open the app from Shopify Admin → Apps → SEBAS. Your store connects automatically.
3. Complete payment setup when prompted.
4. Go to Products, pick products or variants, and enable Smart Pricing.
5. Prices update automatically on your configured schedule, or use Run pricing to apply changes immediately.

Smart pricing

SEBAS uses your sales and order data to suggest price changes. You keep full control:

• Enable or disable per variant — only enabled items are updated.
• Run pricing — updates prices in Shopify for enabled variants.
• Pricing history — view what changed, when, and the impact. Revert or disable at any time.

Billing

Billing is usage-based. Complete payment setup before smart pricing can run.

• Open your user menu (top right) → Billing.
• Follow the flow to add a payment method and approve the charge.
• Your plan and usage are shown on the Billing page.

FAQ

Can I turn off smart pricing for some products?

Yes. Enable or disable at the product or variant level. Only enabled items are updated when you run pricing.

How often do prices update?

When you run pricing manually, or on the schedule set in your plan.

Can I undo a price change?

Yes. Use the pricing history for a variant to see past changes and revert. You can also disable smart pricing for that variant.

Where is my data stored?

See our Privacy Policy for full details.

Troubleshooting

• Products not loading — ensure the store is connected and you've synced. Check Shopify scopes (products, orders).
• Smart pricing not running — complete payment setup in Billing. Ensure at least one variant has Smart Pricing enabled.
• "Store not connected" or auth errors — refresh and open the app again from Apps, or log in and reconnect the store.